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135 questions in 16 topics
Getting started
What is Brainis?
I'm Brainis. You tell me what your company needs. I plan it and get it done with your team and AI agents. I check the work before it counts.
Who is Brainis for?
Founders and their teams, usually 4 to 30 people. Bring an idea, or the company you already run.
Is it for a new idea or a business I already run?
Both. Bring an idea and I'll ask a few questions, then draft the plan. Or connect the tools you already use, and I'll piece together where things stand. Either way, you get work that's planned, done and checked.
How do I get started?
Tell me what you need, in plain words. Then make a free account, and I'll set up your company with you.
Do I have to set things up first?
No. Just tell me what you need. Setting up your company takes a minute and costs no credits.
Do I need a credit card to sign up?
No. Sign up and use the Free plan without one.
How do I sign up?
Continue with Google, or sign up with your email. Either way, it's free.
Can we start with one department?
Yes. Pick one goal, connect what it needs, and run one mission. Your company picture keeps growing as you add more.
What should I do first?
Tell me your goal for the next 90 days. I'll turn it into a plan and your first tasks.
Can I use Brainis on my phone?
Yes. Brainis works in your phone's browser. Add it to your home screen, and it opens like an app.
How Brainis works
Who actually does the work?
I do, with your team and AI agents. I plan the work, hand out the parts and check the results. No Brainis staff ever touch your work.
Do you sell services?
No. No setup package, no managed service, no consultants. It's software all the way down. Design partners get early access and a say in what we build next, not people doing their work. If I can't do something yet, tell us and we'll build it into me.
Does Brainis make decisions for me?
No, you make the calls. I get each decision ready with options and my pick, and you say yes or no.
Will you act without asking me?
Not unless you want me to. I ask before I act. Once you trust me, you can hand me more. Your data stays yours, kept apart from other companies.
What does "verified" mean?
Before work counts as done, a separate checker holds it to what you asked for: tests, sources, your rules, and a review by a different AI than the one that did it. If it misses, it goes back with exact notes. Nothing is “done” just because an AI said so.
What are AI agents in Brainis?
They're AI workers I send on a job. Each one gets only what that job needs. I check what they bring back before it counts.
How do you pick which AI does the work?
I pick the model that fits the job, from big general models to specialist ones. They do the work. I own the plan, the context, what they can touch, the budget and the check. If one has trouble, I move the work to another.
Does Brainis remember my company?
I keep a live picture of your company: where each fact came from, how fresh it is, and how sure I am. I record what I expected and what really happened, and use both to make the next recommendation better.
How does Brainis turn a goal into work?
Each plan you approve becomes missions, with the steps in order, an owner, a budget, and what done looks like.
What is a mission?
It's one piece of your plan, with an owner, a budget and what done looks like. It stops itself if it crosses a line you set.
Can Brainis predict what will happen?
Before I recommend a path, I map the options and show where each one likely lands. Each prediction comes with a range and the model version that made it, and stays unchanged when the real result comes in.
Does Brainis have its own AI model?
Yes, for the predicting. Each company gets its own Business World Model, tuned on its own decisions and results. It stays inside your company's space.
Does the AI check its own work?
The AI that does the work never checks it alone. Risky work is checked by a different family of AI models.
What can't you do?
Anything outside my connectors, my tools and the limits you set — and I'll say so instead of improvising. For a gap, ask the Brainis team, and we build it into the product.
What if the AI makes a mistake?
A separate checker holds each piece of work to what you asked for, and can send it back. Every action that matters stays inside limits you set, and leaves a record you can check.
Can I set limits on what Brainis does?
You can set my limits by action, area, amount, risk, whether it can be undone, time and owner.
What stops the AI from going too far?
Every mission sets its stop lines up front — spend, quality, drift, deadline — and stops itself, no blame, when one is crossed.
Can I switch the AI off?
Yes. Switch me off for an area, and I'll stay out of it completely. One press also stops my agents at once.
What does Brainis tell me each morning?
A short brief: what changed, what needs you, what's likely next and what's running. Seven items at most, each with its source.
What is Zen?
Zen is where you talk to me. You land there when you sign in. Ask for what you need, and I'll handle it.
Pricing and credits
What does it cost?
Start free: $0 with 3 seats and 100 AI credits a month, no card. Paid plans start at $29 a month.
Is Brainis free?
Yes, to start. The Free plan has no time limit. Upgrade only when you need more credits or seats.
How much are the paid plans?
Starter is $29, Growth is $99 and Business is $299 a month. Each step up adds credits and seats.
Can I try Brainis before I pay?
The Free plan is free, with no time limit and no card needed. Paid plans are billed from the day you choose them; cancel anytime.
What are AI credits?
Credits pay for the AI work I do. Your plan gives you a new set every month.
Will I see the cost before you run something?
You see the cost of anything that uses credits before I run it.
How many credits does one request use?
It depends on the job. A simple question costs a small part of a credit. A change, like creating a task, costs more.
Do I use credits when I work by hand?
No. Credits pay only for AI work. Your own clicks, reading and work by hand cost nothing.
What happens when I run out of credits?
At zero credits, I pause running missions at a checkpoint. Reading, decisions and work without AI never pause. Work picks up from the checkpoint by itself when you top up or your monthly credits refill.
Do credits expire?
Your monthly credits reset each cycle. Top-up credits last 12 months. You see the exact terms when you buy, not later.
Can I buy more credits?
Yes. Top-up packs run from $10 to $500, and any plan can buy them.
Is there a sign-up bonus?
Sign up within 10 minutes of your first message — or straight away — and I'll add 100 bonus credits to your first company. Once per person.
Who can buy top-ups?
The people who handle billing. Anyone else can ask for more credits, and I pass the request to the person who can say yes.
Do you charge per user?
No, you pay per company. Each plan includes seats, from 3 on Free to 50 on Business. Paid plans can add more.
Is there a discount for paying yearly?
Yes. Pay yearly and you save 17% on any paid plan.
What's the difference between the plans?
Every plan has the full product, Free included. Bigger plans add monthly credits, seats and faster support.
Your data and safety
What about our data?
Your workspace is kept separate from every other company's. My agents get only the context their task needs — never database access. AI providers keep no lasting credentials. Export or leave any time.
Do you train AI on my data?
No, not without your clear consent. Your data improves your own company's recommendations. Sharing it for shared training is your choice, and names are stripped first.
Who owns my data?
You do. Your data stays yours, and you can export it whenever you want.
Can other companies see my data?
Who in my company can see what?
Each person sees what their role allows, and I never show anyone more than that. Pay and private records stay with the owner and the people they pick.
What do AI providers see?
Only what a job needs, sent with that one request. They hold no lasting access to your systems.
Can I export my data?
Yes, anytime. You get your company's records as files you can open in any spreadsheet.
Can I have my data deleted?
Yes. Ask us, and we delete or anonymize your personal data within 90 days. The Privacy Policy has the details.
Is Brainis secure?
Can I see what Brainis did?
Yes. Every action that matters leaves a record. It shows what I used, what I did, what it cost and who said yes.
What if something breaks on your side?
We publish what we do for each kind of incident. If a problem on our side hits your work, the credits come back automatically.
Do you have a Data Processing Agreement?
Yes. It covers GDPR's rules for processors, our sub-processors and how data moves between countries. Read it on our DPA page.
Work
What can Work AI do?
Is this another task tool my team will abandon?
No. It's not a second backlog. Each card shows why it exists, and my agents chase the stalls, so the board stays true.
Can a task start work on its own?
No. Tasks don't start anything by themselves. Work runs inside a mission, and only as far as you let it.
How do I know what's really done?
Work counts as done only after it's checked against what you asked. You see what moved, what's stuck and why.
What happens when work gets blocked?
I name the blocker and give it an owner and a next step. Then I follow up until it's cleared.
Can I see work as a board, a list or a timeline?
Yes. Pick a board, list, timeline, calendar or spreadsheet. Everyone also gets one list of their own work.
Does Brainis do sprints?
Yes. Plan time-boxed sprints with velocity and burndown, and I keep the work moving.
Can I see who has too much work?
Yes. The workload view shows each person's load, so you can move work before a deadline slips.
Revenue
Does Brainis have a CRM?
Yes. Revenue AI keeps your contacts, accounts, pipeline and deals in one place.
How is the forecast kept honest?
Forecast snapshots are kept as made: the expected range is recorded before the results arrive, and never edited after. The record keeps the wrong ones too; that's what makes the next one better.
Can we keep our current CRM while we try this?
Yes. Import what you have, new contact details arrive as facts, and outreach follows your rules wherever the record started. Run both side by side, and switch when you're ready.
Hiring
What can Hiring AI do?
Is AI screening fair?
Each scorecard needs proof for every criterion, and protected traits stay out of the scoring by design. Until you give me more room in hiring, people make every advance-or-reject call, and Verify checks the proof either way.
Can an agent contact a candidate without me knowing?
Not by default. My agents source, draft and schedule, but they ask you before the first contact — and each step is on the record either way.
Will Brainis negotiate pay with candidates?
No. Pay talks and the offer call stay with you.
Can I post jobs on a careers page?
Yes. Publish your open roles on a career site built from a template.
Can we keep our current hiring tool?
Yes. Run both side by side. Candidates can come over by spreadsheet file when you're ready.
People
Is this a real HRIS or an AI wrapper?
Who can see compensation and disciplinary records?
It depends on the role. Employees see their own records through self-service, managers see their team's, and sensitive records are locked down beyond that. Every look is on the record.
What will you do in People AI without asking?
Only what you've said yes to, and nothing more. Drafting a letter or putting together an onboarding checklist is everyday work for me; changing someone's pay stays a person's call.
Can my team request time off in Brainis?
Yes. People request time off, managers approve it, and balances and holidays stay up to date.
Does Brainis run payroll?
No. I keep your payroll records, but I don't calculate tax or pay anyone.
Can Brainis onboard new hires?
Yes. When an offer is accepted, the onboarding plan opens with checklists and documents. Nothing is typed twice.
Can I run performance reviews?
Yes. Run review cycles, one-on-ones and goal check-ins in People AI.
Finance
What can Finance AI do?
It handles invoices, expenses, budgets and reports, with your cash and runway in view. Anything that moves money waits for you.
Do invoices really chase themselves?
Today Finance AI tracks who has paid and drafts the reminders for your OK — you stay the sender. Fully automatic reminders keep their "coming" label until sending for each company ships.
Can the AI move money?
No. Drafting and sorting expenses is my work; sending invoices, approving expenses and anything that moves money waits for your OK, under the rules you set.
Can Brainis sort our expenses?
Yes. Expenses are sorted as they come in, and approvals stay with your team.
Does Brainis replace my accountant?
No. I keep the numbers tidy and ready. Your accountant still makes the calls, and you can hand them a clean export.
Can I track budgets in Brainis?
Yes. Set budgets by team or project, and see spend against them, with alerts when they drift.
Analytics and knowledge
Is this a real BI tool or AI summaries of our data?
A real one: dashboards, a visual query builder with full SQL underneath, a semantic layer, lineage, scheduled reports, alerts. I run analyses on top — and they show their method instead of guessing.
Can I ask about my numbers in plain words?
Yes. Ask me, and I answer from your live data. Each number comes with its source.
What makes the numbers honest?
They come from live data with labels: source, freshness, how sure. Analyses name their method and sample size, and thin data gets a small-sample warning instead of a confident answer.
Can I write my own analyses?
Ready-made analyses ship now; writing your own keeps its "coming" label until it lands. What exists is never blurred with what's next.
Will you rewrite our docs on your own?
I draft the updates; a changed doc goes live only when its owner says so. Same limits and the same record as everywhere else in Brainis.
Product
Why is Product AI labeled Beta?
Because it is one. We run it on our own company first — our product development runs on it — and the label comes off when it's ready, not when marketing says so.
Integrations and developers
Which tools does Brainis connect to?
Google Calendar and Microsoft 365 connect today, and more are on the way. The Integrations page shows what's ready.
How long does connecting take?
Minutes per source. Your first useful brief usually lands the same day, and it gets better as fresher data comes in.
Can I import data from my other tools?
Yes, from spreadsheet files. Contacts, deals, candidates, people and tasks each have an importer, matched field by field.
Can I use Brainis with Claude Code or Cursor?
The coding agents your team already runs (Claude Code / Codex-class / Cursor) work through Brainis: they get the task, send back a pull request for review, your tests count as a check, and risky steps wait for your OK.
Does Brainis have an API?
Yes. A REST API covers candidates, jobs, deals, tasks and more. Keys come with the access and expiry you choose.
What is Brainis MCP?
It's how AI agents connect to Brainis, built on the open Model Context Protocol. Each agent gets only what its job needs.
Can I build my own AI agent?
Yes. Build an agent for a job you repeat. It works inside the same limits and checks as mine.
For startups
Do I need a team?
No. On day one it's you, me and my agents. If a mission really needs another person (a design review, a sales call), I mark it for a future hire or contractor — never for Brainis staff.
Can Brainis write a business plan?
Yes. Tell me your idea, and I'll map the options with you and write up the plan. Then it turns into tasks.
Can Brainis help me get my first customers?
Yes. Tell me who you sell to, and I'll make a plan you can start this week. Then I keep the work moving.
Can Brainis write my investor update?
Yes. I draft it from what really moved, what didn't and what's next. You edit it and send it.
Can Brainis help me set goals?
Yes. Tell me where you want to be in 90 days. I'll suggest a few clear goals and the work behind each.
Who owns what you make for me?
You do. Plans, assets, data, code — it's yours, and you can export it.
Is my idea safe here?
Yes. Your workspace is kept separate from every other company's. Nothing in it trains shared models without your consent, and no other workspace can see it. Details in the Trust Center.
For agencies
Will Brainis do our client work?
No. Your team and AI agents do the client work. I plan it and check it before your client sees it. I'm software, never an agency.
Can I run many clients in one place?
Yes. Each client gets its own plan of work, checked before the client sees it.
Can my clients review the work?
Clients review in their own portal, at the same review desk, and a client's approval counts as a check.
Can I see profit per client?
Yes. I show what each client brings in and what it costs. You see where your time pays off.
Can Brainis speed up client onboarding?
Yes. Tell me about the new client, and I'll plan the onboarding with owners and dates.
Can Brainis write our client updates?
Yes. I draft each client's update from what really got done. You check it and send it.
Account and billing
How do I invite my team?
Invite people by email from the app, and give each one a role. They join your company with their own sign-in.
Can I change my plan later?
Yes, anytime. A plan change is billed and prorated the same day.
Can I cancel anytime?
Yes. Cancel before your renewal date, and you won't be charged again.
What happens if I cancel?
You can take your data with you. Our Terms give you 30 days after you cancel to export it; after that it may be deleted, as the DPA says. Leaving anytime is on purpose, not a trick to keep you.
What's your refund policy?
30-day money-back on your first subscription charge, no questions asked. If a problem on our side hits a mission, I refund its credits automatically. We never charge for our own failures. Top-ups can't be refunded once more than 20% is used, and you see that when you buy.
What happens if a payment fails?
We retry on days 3, 5 and 7 and tell you each time. From day 7, you can still read and approve decisions, but agent work pauses. Running missions stop at a checkpoint, never halfway through a step. On day 21, your company moves to Free-plan limits, with your data kept as our retention terms say. Pay, and your plan comes back right away, with paused missions picking up from their checkpoint.
How do I reach a person at Brainis?
Ask me in the chat on any page, and I can bring in a person. Or write to support@brainis.ai.
How fast does support reply?
It depends on your plan. Growth and Business get priority support, with a faster first reply.
Brainis and other tools
Do I have to stop using my current tools?
No. Keep them, connect what you can, and move over only when you're ready.
Is Brainis a project management tool?
Partly. Work AI covers projects and tasks. I also plan the work, check it and tie it to your goals.
Is Brainis an AI agent builder?
Not mainly. I run your company's work with your team and AI agents. You can build your own agents too.
How is Brainis different from Asana?
Asana manages work. Brainis helps run the company.
How is Brainis different from ClickUp?
ClickUp is a work suite. Brainis helps run the company.
How is Brainis different from monday.com?
monday.com is a work platform you shape. Brainis helps run the company.
How is Brainis different from Notion?
Notion is a connected workspace. Brainis helps run the company.
How is Brainis different from HubSpot?
HubSpot is a CRM and marketing platform. Brainis helps run the company.
How is Brainis different from Greenhouse?
Greenhouse tracks your hiring. Brainis helps run the company.
How is Brainis different from Rippling?
Rippling runs your workforce admin. Brainis helps run the company above it.
How is Brainis different from BambooHR?
BambooHR keeps your HR records. Brainis helps run the company.
How is Brainis different from ChatGPT?
ChatGPT answers what you ask, and the work is still yours. I keep one live picture of your company. I plan the work and get it done with your team and AI agents. I check it before it counts, and I ask before I act.
Does Brainis replace Asana, Notion or HubSpot?
It doesn't have to. Asana, Notion and HubSpot each do one job well. I help run the whole company. I keep one live picture, plan the work and check it. Keep the tools you like and add me.
Didn't find it?
Ask me, and I'll answer it right here.