Keep every customer — before they slip.
Live health scores, QBR decks, renewal risk radar and adoption plays — Cortex spots churn 60 days early and drafts the save play.
All 11 OS on every plan· No card required·No per-seat pricing
You only find out too late
Churn signals scattered
Usage, tickets, exec engagement — each in a different tool.
QBRs take a week to build
CSMs spend Fridays copy-pasting instead of talking to accounts.
Adoption plateaus quietly
The user hits day-30 apathy and no one notices.
Handoff from sales is lossy
New CSM starts blind and burns the first 60 days rebuilding context.
Customer OS keeps the base
Health radar
Every account, live score, drill into the signal that shifted.
QBR decks in minutes
Cortex generates a full glass-UI QBR from usage, tickets and revenue data.
Renewal risk watchlist
Predictive risk 60 days out — with the recommended save play.
Adoption plays
Trigger-based nudges keep every user progressing to the aha moment.
Executive briefings
Cortex drafts a personalized brief before every exec touchpoint.
Handoff packets
Sales-to-CS handoff auto-generated — full context, no rebuilds.
Brainis Customer OS vs. Gainsight / ChurnZero
From signup to renewal
Ingest
Usage, billing, tickets and comms roll into a per-account graph.
Score
12+ signals aggregate into a live health score with drill-through.
Intervene
Cortex proposes the save play and books the meeting when risk spikes.
Report
Board-ready NRR, GRR and QBR pipelines — always current.
Frequently asked questions
Run your customer success on autopilot.
Cortex AI runs customer success for you, end to end. Included on every plan, from $29/month.
All 11 OS on every plan· No card required·No per-seat pricing
No card. 5-minute setup. Cancel anytime.